Frequently Asked Questions

We recommend annual roof inspections for most homes. However, if your roof is older (10+ years), you should consider inspections every 6 months. Additionally, you should schedule an inspection after any severe weather event (hail, high winds, heavy storms) or if you notice any signs of damage like leaks or missing shingles.

A roof inspection is a thorough evaluation of your roof's condition, identifying any current or potential issues. A roof certification is a document provided by some roofing companies that states the roof has a certain remaining lifespan (typically 2-5 years) and is free from major defects. Certifications are often required for real estate transactions.

The duration depends on the size and complexity of your roof, but most standard inspections take between 45 minutes to 2 hours. More comprehensive inspections with thermal imaging or detailed moisture detection may take longer. We'll provide you with an estimated timeframe when scheduling your inspection.

Our inspectors prioritize safety with:

• OSHA-compliant ladder setup and fall protection systems
• Weather monitoring to avoid inspections during unsafe conditions
• Safety harnesses and personal protective equipment
• Non-invasive techniques to prevent roof damage
• Thorough site evaluation before beginning inspection

Safety is our top priority for both our team and your property.

Yes, within 24-48 hours of your inspection, we provide a detailed digital report including:

• High-resolution photos of identified issues
• Description of problem areas with severity ratings
• Map of roof showing specific locations of concerns
• Priority recommendations for repairs
• Estimated remaining lifespan of roofing materials
• Video tour of critical findings (optional)

Look for these common signs that your roof may need repairs:

• Missing, cracked, or curling shingles
• Leaks or water stains on ceilings or walls
• Granules from shingles in your gutters
• Sagging roof deck
• Visible daylight through roof boards in attic
• Increased energy bills (poor insulation)
• Moss or algae growth (can indicate moisture retention)

If you notice any of these issues, contact us for a professional assessment.

While minor repairs like replacing a few shingles might seem straightforward, we strongly recommend professional roof repairs for several reasons:

• Safety: Roof work is dangerous without proper equipment and training
• Warranty: DIY repairs may void existing warranties
• Quality: Improper repairs can lead to bigger problems
• Diagnosis: What appears as a simple issue might have underlying causes
• Insurance: Professional repairs are often required for insurance claims

Our team has the expertise to properly diagnose and fix issues while maintaining safety standards.

Repair times vary depending on:

• Extent of damage: Small repairs (1-2 hours), major repairs (1-2 days)
• Weather conditions: Some materials require specific temperatures
• Roof complexity: Steep pitches or multiple levels add time
• Material availability: Specialty materials may need ordering

Most common repairs are completed within a day. We'll provide a timeline after assessing your specific situation.

Coverage depends on your policy and the cause of damage:

• Typically covered: Storm damage (hail, wind), falling objects, fire
• Often not covered: Normal wear and tear, lack of maintenance
• Sometimes covered: Water damage (depends on source)

We can help document damage for claims and work directly with your insurance adjuster. Most policies require prompt reporting of damage (usually within 1 year of occurrence).

We have specialized techniques to match your existing roof:

• Material sample analysis to identify exact brand/color
• Custom blending from multiple batches
• Weathering techniques to match sun exposure patterns
• Sourcing from original manufacturers when possible
• "Donor material" harvesting from inconspicuous roof areas

Our goal is seamless repairs that maintain your roof's appearance and integrity.

Our 24/7 emergency services include:

• Storm damage triage and temporary sealing
• Leak containment with interior water extraction
• Structural stabilization for damaged roof decks
• Tree removal from roofs with protective measures
• Tarpaulin installations certified for insurance
• Priority scheduling for permanent repairs

We're available day or night, weekends and holidays for true roofing emergencies.

Consider replacement when:

• Your roof is 20+ years old (for asphalt shingles)
• You're facing frequent repairs
• More than 30% of the roof is damaged
• Shingles are cracked, curled, or missing across large areas
• You notice daylight through roof boards in attic
• There's significant moss/algae growth indicating moisture problems
• Neighbors with similar homes are replacing roofs

Our inspection will determine whether repair or replacement makes more financial sense.

We recommend considering these factors when selecting roofing material:

• Climate: Choose materials suitable for your local weather patterns
• Durability: Consider lifespan expectations (15-50+ years)
• Cost: Balance initial investment with long-term value
• Aesthetics: Select materials that complement your home's style
• Weight: Ensure your roof structure can support the material
• Maintenance: Consider required upkeep over time
• Energy efficiency: Look for reflective or insulating properties

Our experts will guide you through available options to find the perfect solution for your home.

Proper ventilation is critical for roof longevity. We recommend:

• Balanced system: 50% intake vents (soffit or eave), 50% exhaust vents (ridge or roof)
• Calculator-based ventilation tailored to your attic volume
• Solar-powered vents for energy-efficient air movement
• Ice dam prevention systems for cold climates
• Moisture sensors to activate ventilation when needed

Our installation includes industry-leading ventilation to protect your investment.

Absolutely! We recommend coordinating roof replacement and solar installation:

• Integrated mounts: Flush installations without roof penetrations
• Reinforcement: Strengthened decking in panel mounting areas
• Warranty compatibility: Ensuring roofing and solar warranties don't conflict
• Aesthetics: Color-matching solutions for a uniform appearance
• Cost savings: Combining projects reduces total labor costs

We partner with certified solar installers for seamless integration.